Ask MetroAsk Metro

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09 417 0250

We are open Mon-Fri

08:00 – 17:00

24/7 Emergency Callout service available (After Hours fees apply)

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[email protected]



Auckland’s property maintenance & insurance repair company

With over a decade as preferred suppliers to all of New Zealand’s largest insurance companies, Ask Metro are the trusted insurance repair company for Auckland.
From construction and building to refurbishment projects and repairs, Ask Metro offer a full service team of highly experienced building and property maintenance professionals. Our qualified trades people are experts in their fields, and provide a fast, friendly service to very high quality standards.



Superior Solutions

Insurance Reinstatement

Ask Metro work hard to maintain our position at the top of New Zealand’s Insurance companies preferred supplier list through superior service and customer satisfaction ratings. We have maintained our position as a preferred supplier for IAG, Vero, State, NZI, AMP and AA since 2007.

Our repairs and reinstatement work experience ranges from minor residential repairs to full reconstruction of commercial and domestic properties. Common insurance reinstatement work includes fire and water restoration to remedy fire and flood damage, and building repairs after burglaries and break-ins.


We are sensitive and sympathetic to the disruption repair and construction work can cause, and respect the need to return to normal as soon as possible with minimal disruption to on-going operations or daily activities.

Our Project Managers and Supervisors are astute at validating and scoping insurance work, including identification of gradual damage claims on behalf of our insurance clients. Our maintenance and property repair team is familiar with the insurance pricing matrix and have sound knowledge of policy exclusions and inclusions which allows them to quickly determine the validity of a claim.

We offer a comprehensive range of services to our customers, 24 hours a day, 7 days a week, every day of the year, including an emergency after hour’s service.


Property Maintenance

Ask Metro provide a complete range of property maintenance and building maintenance services to landlords, property managers, body corporates and real estate agents.

We employ a large property maintenance team to take care of building, extensions, refurbishments and property maintenance repair jobs from plastering, painting, electrical, carpentry, joinery, plumbing and drainage to landscaping.

We handle both commercial facilities maintenance and large residential property maintenance jobs. We’ll coordinate all the trades required for your maintenance project to ensure seamless transitions between jobs and minimal disruption to tenants. Arrange urgent repairs or ongoing maintenance work through one trusted company.

Our property maintenance fleet services the Auckland area providing total property maintenance services and scheduled preventative maintenance. We pride ourselves on our professional and friendly staff, who are very experienced in the building, maintenance and repair work we send them to do

Our achievement in consistently meeting a high quality workmanship standard has resulted in being listed as preferred contractor to a number of large Organisations.

Meth Lab clean up & decontamination

Returning a building that has been used as a meth lab to a state fit for human occupation requires specialist training and knowledge. It is critical to use a certified, insured methamphetamine lab clean up company which specialises in p lab decontamination and  to ensure a safe and effective meth lab cleanup job.

Methamphetamine labs leave highly toxic residues from fumes and chemicals that permeate the building structure and fittings. Occupants risk burns, respiratory damage and neurological damage, and property owners are liable for any resulting health issues. The property is often contaminated with needles, tainted glassware and blood.

Ask Metro’s cleaning technicians are professionally trained according to NZ Ministry of Health Guidelines and U.S. EPA Voluntary Methamphetamine Laboratory Guidelines. Our drug lab clean up team will conduct a site assessment and meth testing, then remove all equipment and contents, decontaminate the affected areas, using internationally recommended procedures, re-test for toxic contamination, and provide the owner with reporting documentation. Ask Metro legally dispose of all hazardous waste from the P lab clean-up at an approved facility.

Ask Metro’s team will assess the property to see what repairs and replacements need to be made, and if there are opportunities to add value to the building by making improvements as repairs are carried out, we will offer these options.


Our Clients

Operate in a range of very different fields, from the Auckland District Health Board, Housing New Zealand and Insurance Companies to schools, kindergartens and property management companies. Ask Metro can handle the largest jobs with ease. Our contracts team handle all the trades required for each job, ensuring the highest compliance standards are met – and that you get the best result possible.

Platinum Partner Clients



Insurance Companies

5000+ Projects

Positive Growth

About Ask Metro

Ask Metro Ltd is 100% NZ owned, with 30 professional staff and an approved supplier network dedicated to keeping your property portfolio running smoothly. Servicing the Auckland area from Orewa to Pukekohe, we take the worry of facilities maintenance off your hands. Discover our Customer Promise.

Ask Metro offer a full service team of building and property maintenance professionals including carpenters, builders, electricians, plumbers, painters, gib stoppers, tilers, landscapers, and cleaners to take complete care of your property assets. 

Our management team provide expertise and experience in the areas of leadership, project estimation and resourcing and logistics and are fully supported by our in-house administration and human resource team. Our people have a positive and flexible approach to problem solving and embrace the opportunity to create and continually build relationships with our key clients and partners.