Ask MetroAsk Metro

Insurance Reinstatement

Ask Metro work hard to maintain our position at the top of New Zealand’s Insurance companies’ preferred supplier list through superior service and customer satisfaction ratings. We have maintained our position as a preferred supplier for IAG, Vero, State, NZI, AMP and AA since 2007, and are also preferred suppliers for Lumley, Lantern and Chubb. 

Our repair and reinstatement work experience ranges from minor residential repairs to full reconstruction of commercial and domestic properties. Common insurance reinstatement work includes fire and water restoration, to remedy fire and flood damage, and building repairs after burglaries and break-ins.

We are sensitive and sympathetic to the disruption repair and construction work can cause, and respect the need to return to normal as soon as possible with minimal disruption to on-going operations or daily activities.

Our Project Managers and Supervisors are astute at validating and scoping insurance work, including identification of gradual damage claims on behalf of our insurance clients. Our maintenance and property repair team is familiar with the insurance pricing matrix and have sound knowledge of policy exclusions and inclusions which allows them to quickly determine the validity of a claim.

We offer a comprehensive range of services to our customers, 24 hours a day, 7 days a week, 365 days a year, including an emergency after hour service.

Commercial & Residential Property Management

Ask Metro provide a complete range of property and building maintenance services.

We employ a large property maintenance team to take care of building, extensions, refurbishments and property maintenance repair jobs from plastering, painting, electrical, carpentry, joinery, plumbing and drainage, to landscaping.

We handle both commercial facilities maintenance and large residential property maintenance jobs. We’ll coordinate all the trades required for your maintenance project to ensure seamless transitions between jobs and minimal disruption to tenants. Arrange urgent repairs or ongoing maintenance work through one trusted company.

Our property maintenance fleet services the Auckland area providing total property maintenance services and scheduled preventative maintenance. We pride ourselves on our professional and friendly staff, who are very experienced in the building, maintenance and repair work they undertake. 

Our achievement in consistently meeting a high quality workmanship standard has resulted in being listed as preferred contractor to a number of large Organisations.

Platinum Partner Clients

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