Ask Metro work hard to maintain our position at the top of New Zealand’s Insurance companies’ preferred supplier list through superior service and customer satisfaction ratings. We have maintained our position as a preferred supplier for IAG, Vero, State, NZI, AMP and AA since 2007, and are also preferred suppliers for Lumley, Lantern and Chubb.
Our repair and reinstatement work experience ranges from minor residential repairs to full reconstruction of commercial and domestic properties. Common insurance reinstatement work includes fire and water restoration, to remedy fire and flood damage, and building repairs after burglaries and break-ins.
We are sensitive and sympathetic to the disruption repair and construction work can cause, and respect the need to return to normal as soon as possible with minimal disruption to on-going operations or daily activities.
Our Project Managers and Supervisors are astute at validating and scoping insurance work, including identification of gradual damage claims on behalf of our insurance clients. Our maintenance and property repair team is familiar with the insurance pricing matrix and have sound knowledge of policy exclusions and inclusions which allows them to quickly determine the validity of a claim.
We offer a comprehensive range of services to our customers, 24 hours a day, 7 days a week, 365 days a year, including an emergency after hour service.